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About Us

Mountain Mail order started up 23 years ago in a garage in Hout Bay, Cape Town. We have since become the leading specialised outdoor online retailer in the country and cater to the more serious climber, hiker and outdoor sportsman. We stock top local and international brands in climbing, trekking, expedition, hiking and general outdoor equipment.

All of us at Mountain Mail Order are active rock climbers and outdoor enthusiasts with decades of experience. We have consulted and kitted expeditions from Everest and Antarctica to the deserts of Africa.  We also have a wide selection of books for the armchair enthusiast. 

Should you be going on a trip we would be very happy to assist you with all your requirements and if we do not have something in stock, we will be able to get it for you within a couple of working days provided suppliers have stock. Just please make sure you plan well ahead of time in case certain items need to be ordered in for you.

Our payment facility is secure and payments are only processed once your order is ready to be sent, so you can be sure that you are not going to pay for something which is not available.

Payment can be made by submitting your credit card details on our secure site or by depositing money directly into our account.

We offer free shipping for orders over R 500 and deliver is to anywhere in South Africa.

For deliveries we offer a choice of normal surface mail via the South African Post Office or an overnight courier service for those last minute purchases.

We offer a 10% discount to CityROCKers, MCSA members and students. (Please enter your membership card number in the Customer Comments box).

Please note that we do not deal with second hand gear. Should you wish to sell your gear or are looking to buy second hand gear, the best place to go is www.climbza.co.za.

Should you require assistance with your purchases or need further information about our products, we are only a phone call or e-mail away and our knowledgeable staff is more than willing to assist in any way.

Our Online Shop is also linked to two physical stores, CityROCK Gear Shop, one in Observatory and the second in Randburg Johannesburg.  so if you wish to visit us we are always happy to meet our customers and pride ourselves on excellent service.

So browse our site, give us a call or send us an e-mail, visit us in person, and start planning your next adventure.

We have a Facebook page which is continuously updated, so don’t forget to visit us to keep up to date with specials, what’s new  and the arrival of new shipments.

 

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Contact us

21 Anson Street, Observatory
Cape Town

info@mountainmailorder.co.za
Tel: 021 447 1319