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Shipping and delivery

SHIPPING DETAILS AND COSTS

We are now offering free door-to-door shipping to all major centres on all orders over R500.00!

 

Via Hand-to-Hand Couriers:

Smaller orders can take up to 5 days to be delivered to all main centres.

Rural or outlying areas will incur an extra charge. Please contact us for pricing. This charge can be added to your order after you've placed it.

All bulkier/heavier orders (over 2kg's) will be sent via the economy option which will take up to 7 days for delivery. You can of course upgrade to a quicker shipping method but there would be an extra charge for this. Please contact us and we'll advise you on these charges accordingly.

Hand-to-Hand Couriers only deliver to a physical address during business hours.

Via the Post Office:

All parcels are sent via insured surface mail.

Parcels take approximately 7 business days to reach your nearest Post Office or your PO Box address.

Please take your ID book and tracking number when collecting.

 

When placing your order the free shipping option will remain blank.

If your order is below R500.00 you can select either the 1st class (door-to-door) option or the 2nd class (snail-mail) option.

 

Tracking:

You can track your parcel by going to:

http://tracking.postoffice.co.za/ for surface mail.

http://ramgroup.co.za/ for RAM Hand-To-Hand Couriers

http://fastway.co.za/ for Fastway Couriers

Orders may also be collected at the shop by arrangement.

Please note that expected delivery times of orders depend on stock availability from suppliers. You will be e-mailed on the same day of placing your order regarding availability of stock.

 

 

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Contact us

21 Anson Street, Observatory
Cape Town

info@mountainmailorder.co.za
Tel: 021 447 1319